Last Updated: December 2025
Welcome to Urban America Store (“we,” “us,” “our”). By accessing or purchasing from https://urbanamerica.info, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General Information
Urban America Store is an online retail shop offering unique lifestyle, fashion, home décor, protection, energy, and specialty products.
These Terms apply to all visitors, users, and customers of our website.
By using this site, you confirm that:
- You are at least 18 years old, or
- You are accessing the site under the supervision of a parent or legal guardian.
2. Products & Availability
- We offer limited and rotating collections
- Product availability is not guaranteed
- If an item becomes unavailable after purchase, we will notify you and issue a refund
Product images, colors, and descriptions are for illustrative purposes and may vary slightly from the final product due to production or display differences.
3. Shipping Policy
We currently ship within the United States only.
Shipping & Delivery Time
- Delivery time: 10–20 business days
- Processing time: 1–3 business days
- Business days exclude weekends and public holidays
Shipping times may vary due to:
- Supplier or fulfillment partner processing
- Carrier delays
- Weather conditions
- High-volume or seasonal periods
By placing an order, you acknowledge and accept this delivery timeframe.
Tracking information will be provided when available.
4. Return & Refund Policy
To keep our prices competitive and due to the nature of our products, we do NOT accept returns or exchanges, except in the following cases:
✔ Item arrived damaged
✔ Item arrived defective
✔ Wrong item received
If an issue occurs:
You must contact us within 48 hours of delivery at:
📧 urbanamerica59@gmail.com
Include:
- Full name
- Order number
- Clear photos or videos of the issue
Resolution:
If approved, we will:
- Send a replacement item at no extra cost, or
- Issue a full or partial refund, depending on the situation
Returns for change of mind, incorrect size, or buyer’s remorse are not accepted.
5. Order Cancellation
Orders may be cancelled within 2 hours of purchase only.
After this time, orders enter processing or production and cannot be cancelled or modified.
6. Pricing & Payments
- All prices are listed in USD
- Accepted payment methods include:
- Major debit & credit cards
- Google Pay
- PayPal
- PayPal Pay Later
We reserve the right to change prices at any time without prior notice.
7. Limitation of Liability
Urban America Store is not liable for:
- Shipping delays caused by carriers or suppliers
- Incorrect shipping information provided by the customer
- Misuse of products
We are not responsible for indirect, incidental, or consequential damages, including lost profits.
8. Intellectual Property
All content on this website—including text, graphics, logos, images, and product descriptions—is the property of Urban America Store and may not be copied, reproduced, or used without written permission.
9. Account Responsibilities
If you create an account, you are responsible for:
- Keeping login credentials secure
- Ensuring all information is accurate
We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activity.
10. Governing Law
These Terms & Conditions are governed by the laws of the United States.
Any disputes must first be addressed through email communication. If unresolved, disputes will be subject to U.S. jurisdiction.
11. Changes to These Terms
We may update these Terms & Conditions at any time.
Changes take effect immediately upon posting on this page.
12. Contact Information
For questions regarding these Terms & Conditions, contact us at: