Last Updated: December 4, 2025
Effective for: United States Customers Only
At Urban America Store (https://urbanamerica.info), your privacy is extremely important to us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.
1. Who We Are
Urban America Store
Website: https://urbanamerica.info
Contact Email:
📧 info@urbanamerica.info
📧 support@urbanamerica.info
2. Information We Collect
We collect information to provide and improve our services.
A. Information You Provide
When you place an order or contact us, you may provide:
- Full name
- Email address
- Shipping address
- Billing details (processed securely by payment providers)
- Order information
- Messages or inquiries submitted through our website
B. Automatically Collected Information
When you visit our website, certain data is collected automatically, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Referring URLs
This data is used for security, analytics, performance optimization, and fraud prevention.
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Remember user preferences
- Enable secure checkout and fraud prevention
- Analyze traffic and usage trends
You can manage or disable cookies through your browser settings or our cookie consent banner. Please note that disabling cookies may affect some website features.
3. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Communicate order confirmations and updates
- Provide customer support
- Improve website performance and user experience
- Detect and prevent fraud or abuse
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
4. Sharing of Information
We only share data with trusted third parties necessary to operate our store, including:
- Payment processors (PayPal, WooPayments, Stripe and partners)
- Shipping and fulfillment providers
- Fraud prevention and security services
- Website analytics tools
- Spam detection systems
If you request a password reset, your IP address may be included in the reset email for security verification.
5. Embedded Content From Other Websites
Some pages may include embedded content (videos, images, or articles).
Embedded content behaves as if you visited the external website directly. These sites may:
- Collect data about you
- Use cookies
- Track interactions
Please review their privacy policies independently.
6. Data Retention
We retain information as follows:
- Order and transaction records: retained as required by U.S. tax and accounting laws
- Customer profiles (if created): retained until deleted by the user or required by law
- Comments and support messages: retained for service continuity and security
7. Your Rights (U.S. Customers)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Request a copy or export of your personal information
To exercise your rights, contact us at:
📧 info@urbanamerica.info
8. International & Third-Party Processing
Some data may be processed by third-party service providers located in the United States or other countries, depending on the service used. All providers are selected based on security and compliance standards.
9. Security Measures
We protect your data using:
- SSL encryption
- Secure hosting infrastructure
- Server-level firewalls
- Fraud and abuse monitoring
- Restricted internal access to customer information
While no system is completely secure, we take reasonable and strong measures to protect your personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.